Frequently Asked Questions
For our on-demand videos, QAS self-study and nano learning programs, our refund policy is: Sheriff Consulting will issue refunds for courses cancelled by participants within ten days of purchase. For more information regarding refund, complaint, and/or program cancellation, please contact our offices: email@example.com
Program Cancellation Policy
If Sheriff Consulting cancels an on-demand course, QAS self-study or Nano learning program, an email notification will be sent out within 24 hours of the cancellation. The email will contain:
Complaint Resolution Policy
We will address any complaint within 24 hours of notice via phone or email. Our contact information is available on our website. https://sheriffconsulting.com/contact-us/
For more information regarding administrative policies such as complaints, please contact us
Email address: firstname.lastname@example.org
How will I receive verification of my CPD hours after completing your online course?
A certificate is awarded upon completion of our live webinars and on-demand courses.
What are the standards Sheriff Consulting uses to design your courses?
Our courses have an in-depth instructional design process to ensure a high level of engagement by the learner and achieve our learning objectives. Sheriff Consulting uses the instructional guidance provided by:
Do your ethics courses qualify as verifiable CPD ethics hours for all provincial associations?
Yes! Our ethics courses qualify as verifiable ethic hours for all provincial associations.
In what provinces does the completion of Sheriff Consulting courses qualify as verifiable CPD?
Our courses qualify as verifiable CPD in Canada across all provincial bodies.
When does an on-demand course start and finish?
The course starts now and never ends! It is a completely self-paced online course – you decide when you start and when you finish.
How long do I have access to the on-demand course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like – across any and all devices you own.
Is Provincial (Canada) HST or GST included in the price for the on-demand courses?