Have you ever been caught off guard by a question or comment during a conversation or presentation? Have you ever looked back at your reaction and felt that you could have handled things differently? Did your emotions get the better of you?

The online course will introduce you to the idea of using the concepts of improv when confronted with the unexpected during a conversation or presentation. Improv is typically associated with theatre and comedy; however the techniques used in improv, such as active listening and offering, provide an extraordinary system to help improve an individual’s ability to respond with control to unexpected situations.

Learning objectives

• Defining improv and the concepts of improv
• Understanding how it can be used to become a more effective communicator in a business professional environment

0.3 hrs or credits of verifiable professional development (Certificate will be provided upon course completion)